Detector Wholesale LLC distributes OCTA Metal Detectors exclusively through authorized dealers. Because we do not sell products directly on this website, all refund and return requests must be handled through the dealer where the purchase was made.
Each authorized dealer maintains its own refund and return policy. Please contact your dealer directly for assistance with returns, exchanges, or warranty claims.
OCTA Metal Detectors products include a manufacturer warranty. Warranty claims may require proof of purchase and must be submitted through an authorized dealer.
If your product arrives damaged or incorrect, contact your dealer immediately so they can assist you with a replacement or refund according to their policy.
Detector Wholesale LLC cannot process refunds for products purchased outside our authorized dealer network.
If you need help locating your dealer or understanding the process, you may contact us at info@detectorwholesale.com.